Privacy Policy – Rhodium Tecnologia
Last updated: 06 January 2026. Rhodium Tecnologia LTDA (“Rhodium”, “we”, “our”, or “us”) is committed to protecting your privacy. This page descreve como tratamos dados em nossos aplicativos, serviços, sites e integrações, incluindo os serviços de mensagens apoiados em WhatsApp Cloud API (produto da Meta).
Controlador dos Dados
Empresa: Rhodium Tecnologia LTDA
E-mail: contato@rhodium.com.br
Website: https://www.rhodium.com.br
1. Introduction
By using our services, you agree to the practices described in this Privacy Policy. If you have questions, use the contact details above.
2. Information We Collect
2.1 Information You Provide
- Phone number
- Messages sent to our WhatsApp-based services
- Authentication or verification codes requested by the user
- Any information voluntarily shared during conversations
2.2 Automatically Collected Information
- Message metadata (date, time, delivery status)
- Device and browser information (when applicable)
- IP address and basic usage logs
3. How We Use Your Information
- Provide authentication and verification services (e.g., login codes)
- Enable automated messaging and responses
- Improve and maintain our systems and services
- Ensure security, fraud prevention, and abuse detection
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal data.
4. WhatsApp and Messaging Services
Our services may use the WhatsApp Cloud API (produto da Meta) ou outras APIs oficiais de mensagens.
- Messages are processed strictly to deliver the requested service.
- We only initiate conversations when legally allowed, including approved message templates.
- Messages may be stored temporarily for processing, logging, or compliance purposes.
- We comply with Meta’s WhatsApp Business Platform Policies.
5. Data Storage and Retention
- We store data only as long as necessary to provide the service or comply with legal obligations.
- Authentication codes and sensitive data are retained for the minimum required duration.
- Conversation logs may be anonymized or deleted periodically.
6. Data Sharing
- Official service providers (e.g., Meta / WhatsApp infrastructure)
- Cloud hosting and security providers
- Legal authorities, when required by law
We never share data with third parties for marketing purposes.
7. Security
- Secure servers
- Encrypted communications
- Access control and monitoring
No system is 100% secure; we continuously improve our security practices.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, withdraw consent, or request information about data usage. To exercise your rights, contact us using the email above.
9. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.